FAQ

FREQUENTY ASKED QUESTIONS

What are the Delivery Charges ?

Ground Shipping is a flat rate of 50 INR Within India. and orders over 3999 shipped within India is qualify for Free Ground Shipping. Orders shipped via Ground Shipping are typically shipped within 2-3 business days and arrive in 7 to 10 business days. Delivery days are Monday through Saturday, and orders will not be delivered on Sunday or Holidays. Cash On Delivery charges would be additional 50 INR..

What is the Estimated Delivery Time?

We try our best to send out your delivery on time every day! Orders with Ground Shipping can take 2-3 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped..

How to Track My Order?

Once your order has shipped, you will be emailed a tracking number. Tracking will be available the day after your order is shipped out. For Example If your order is shipped via DTDC, you will be provided an estimated delivery date and time. You Can track the package at Our Courier Partner Websites Example :- https://www.dtdc.com/.

What if I need to modify my order?

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What if I need to change my shipping address?

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Can I get same day delivery?

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How do I Return Something to You?

To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA Number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

KURTIS WHOLESALERS

Attn: Returns

RMA#

A10 PARAS MARKET RING ROAD SURAT, GUJARAT 395010

India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a track able method to mail your return.

When Will I get My Refund ?

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Can I get same day delivery?

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